Without approval
Complaints together and with ease
Content:
Brief description of the process for resolving customer escalations and ICARs, customer requirements and QE requirements for other departments that collaborate on complaints resolution.
Target Group:
DL and IL employees who need this course for work. Course is primary realized in Czech language.
This course is available for self-assignment in myFOX – Learning module. You can find it there through the Course Library and then you can assign it to yourself, or register for available classes.